Service your AC & AHU.

Professional maintenance ensures your system operates at peak performance, extends its lifespan by years, and keeps your manufacturer's warranty valid. Whether you have a simple wall-mounted split system or a complex whole-house AHU, routine checks are the most cost-effective way to manage your home's climate.

What Does the Work Involve?

• Filter Maintenance: Removing, cleaning, or replacing air filters to ensure unrestricted airflow and trap allergens.
• Coil Cleaning: Deep cleaning the evaporator and condenser coils to remove dust, debris, and microbial growth.
• Condensate System Check: Testing the drain lines, traps, and pumps to prevent water leaks and mould buildup.
• Mechanical Inspection: Checking fan blades, motor bearings, and drive belts for signs of wear or misalignment.
• Refrigerant Pressure Test: Verifying gas levels to ensure there are no leaks and the system is cooling effectively.
• Electrical Safety: Inspecting isolators, fuses, control boards, and sensors for tight connections and safe operation.
• System Performance: Measuring "delta T" (the temperature difference between intake and output) to confirm optimal efficiency.

Typical Costs

The total cost is primarily influenced by the number of indoor units and the accessibility of the outdoor condenser. Specialist access equipment like scaffolding or a cherry picker will add significantly to the bill if the unit is mounted high on a wall or roof.

Note: Most reputable UK engineers offer a discount for annual maintenance contracts compared to one-off "on-demand" service visits.

How Long Does It Take?

• Standard Single Split: 1 to 1.5 hours for a thorough deep clean and diagnostic check.
• Multi-Split System: 2 to 4 hours depending on the number of indoor units and pipe run lengths.
• Small Domestic AHU: 2 to 3 hours, including filter changes and heat exchanger cleaning.
• Complex Repairs: Half a day to a full day if a leak is detected and requires nitrogen pressure testing.

DIY or Professional?

While homeowners can safely clean external plastic casings and vacuum accessible filters, all technical work must be performed by a professional. In the UK, it is a legal requirement for anyone handling refrigerants to be F-Gas certified.

Attempting to dismantle the unit yourself can void your warranty, lead to refrigerant leaks (which are harmful to the environment), and pose a significant electrical risk. A professional service also includes a waste transfer note for any hazardous materials removed from your property.

Choosing the Right Tradesperson

• Check F-Gas Registration: This is non-negotiable; verify their credentials on the REFCOM or Quidos register.
• Insurance: Ensure they hold at least £2 million in Public Liability insurance.
• Specialism: Ask if they specialise in domestic units or commercial AHUs, as the equipment varies greatly.
• Red Flags: Be wary of "engineers" who don't carry a vacuum pump or nitrogen cylinders, or those who offer to top up gas without finding the leak first.

3 Questions to Ask:

• "Are you REFCOM certified and can I see your F-Gas card?"
• "Does the quote include the cost of replacement filters and cleaning chemicals?"
• "Will you provide a full F-Gas logbook entry and a service report after the visit?"

UK Regulations

• F-Gas Regulations: Strict laws governing the containment, use, and recovery of fluorinated greenhouse gases.
• Part P (Electrical Safety): Any new wiring for AC systems must comply with building regulations and usually requires a minor works certificate.
• BS EN 378: The British Standard relating to the safety and environmental requirements of refrigeration systems.
• Health and Safety: Engineers must follow "Working at Height" regulations if the units are not easily accessible from ground level.

Common Problems

• Water Leaks: Usually caused by a blocked "slugged" condensate drain or a failed lift pump, often resulting in damp walls.
• Ice Buildup: Often a sign of restricted airflow (dirty filters) or low refrigerant levels.
• Bad Odours: A "vinegar" or "musty" smell indicates bacteria and mould growth on the indoor coils.
• Short Cycling: When the unit turns on and off rapidly, often caused by a faulty thermistor or an oversized system.
• Increased Noise: Rattling or grinding usually points to a failing fan motor or loose internal components.

Frequently Asked Questions