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Lockout, no heat, leak or fault code — Gas Safe engineer diagnoses and quotes before fixing.

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✓ Updated Apr 2026✓ Free quotes✓ Vetted pros
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Hire a heating engineer. Balanced, flushed, certified.

Read the brief on heat-loss surveys, power flushes and TRVs — then let Three local engineers quote.

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Boiler, rads or full system?

Cold rads, slow heat, noisy boiler — describe symptoms and the AI tells you scope and urgency.

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kW sizing, S-plan vs Y-plan, weather compensation, magnetic filters, balancing. Know the spec.

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Three local engineers quote on the same spec — boiler, controls, flush, balancing — so cheap doesn't mean compromised.

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Top tips

Hiring a central heating, without the regret.

Four moves that separate a smooth job from a nightmare.

Power-flush before the new boiler.

Installing a new boiler onto a sludgy old system kills the heat exchanger within 18 months. Insist on a power-flush — or a magnetic filter at minimum.

Insist on a heat-loss calculation.

Boiler size, pump size, radiator size — all should be sized to your heat loss, not 'same as before'. A heat-loss survey is the sign of a careful installer.

Balance every radiator.

After install, the engineer should balance the system — closing lockshield valves on hot rads, opening on cold. Without this, the upstairs is sauna, the back room is fridge.

TRVs aren't optional anymore.

Building Regs (Part L) require Thermostatic Radiator Valves on every rad except where the room thermostat is. Insist on TRVs throughout — they pay back in months.

Costs & timeline

Know what it costs. Know when it ends.

Indicative UK ranges and what affects price.

Cost range

By job type

Inc. VAT · 2026
Source: NMT quotes
New radiator + fitInc. valves
£200–£600
Power flush (3-bed)
£450–£900
Magnetic filter install
£180–£350
Smart thermostat installNest / Hive / Tado
£250–£500
Full system replacementBoiler + rads + pipes
£4.5k–£9k
Underfloor heating (per m²)
£80–£160/m²
!

Quote spread is typically ± 18% — always get 3 quotes.

At a glance

The Central Heating briefing.

Infographic
Infographic

Central Heating quick-view

Boiler repair infographic

A boiler repair in the UK typically costs £90–£400, depending on the fault, the boiler model, and whether parts need to be ordered. The most common faults are pressure loss, faulty diverter valves, broken pumps, and frozen condensate pipes — all fixable in a single visit if the engineer carries common parts.

Any boiler work involving the gas supply must be done by a Gas Safe registered engineer. Don't be tempted by handyman quotes for boiler work — illegal, unsafe, and invalidates your insurance.

Common boiler faults and what they cost

FaultSymptomsTypical price
Low pressurePressure gauge under 1 bar; heating cuts out£70–£150
Frozen condensate pipeF22, F28 fault codes in winter£70–£120
Diverter valve replacementHot water but no heating, or vice versa£200–£380
Pump replacementSystem won't circulate; cold rads£250–£420
PCB / control boardDisplay dead or random behaviour£300–£550
Heat exchanger replacementInternal leaks; major fault£450–£900
Expansion vessel re-pressurisationPressure drops repeatedly£100–£200
Annual service (preventive)Yearly maintenance£75–£140

Standard callout: £55–£90. Same-day or weekend callouts add £30–£60.

Fault codes — what they mean

Modern boilers (Worcester, Vaillant, Baxi, Ideal, Glow-worm) display fault codes when something's wrong. Common codes:

  • F22 / F28 (Vaillant) — low pressure, top up the system to 1.0–1.5 bar via the filling loop.
  • EA / E1 (Worcester Greenstar) — flame failure or ignition fault. Often a frozen condensate pipe in winter; otherwise needs an engineer.
  • F1 (Baxi) — low pressure. Top up via filling loop.
  • F4 / F5 (Ideal) — flame failure or fan failure. Engineer required.
  • D5 / D6 — temperature sensor faults; engineer required.

Look up your specific code in the manual or on the manufacturer's site before booking — some are user-fixable in 2 minutes.

Frozen condensate pipe — the winter classic

Modern condensing boilers produce a small amount of acidic water as a by-product, drained through a plastic pipe to outside. In freezing weather, that pipe can freeze solid, the boiler senses the blockage, and shuts down with a fault code. Fix: pour warm (not boiling) water along the external pipe until you hear it flow, then reset the boiler.

To prevent recurrence: lag the external pipe with foam insulation, or have it re-routed inside the building if possible. Many engineers can do this as part of a service.

Repair vs replace

Use the 50% rule: if the repair quote is more than half the cost of a replacement boiler installed (£2,500–£4,000 for a typical UK combi swap), replace. A 12-year-old boiler with a heat exchanger fault is on the wrong side of that line. A 5-year-old boiler with a £250 pump fault is well clear.

Other replacement triggers: noisy operation that's gradually worsening, frequent fault codes, parts becoming hard to source (most boilers under 10 years have plentiful parts; over 15 years, you may struggle).

Things people often miss

  • Manufacturer warranty — most boilers have 5–12 year manufacturer warranties. If it's still under warranty, the manufacturer's engineer should fix it for free; don't pay an independent in that window.
  • Service plans — British Gas, EDF and similar offer monthly cover plans. Worth it for older boilers (over 8 years), borderline for newer ones — do the maths against expected repair cost.
  • Powerflushing — sludge build-up in old radiators causes pump failures and cold spots. A professional powerflush (£400–£800) extends boiler life and improves heating performance — worth pairing with a major repair.
  • Annual service — keeping a boiler serviced yearly maintains the manufacturer warranty and catches small faults early. £75–£140 a year is cheap insurance.
  • Magnetic system filter — devices like the MagnaClean or Adey Filter capture iron oxide sludge before it reaches the boiler. £200–£350 fitted; most modern installs include one as standard.

Frequently asked questions

How much does an emergency boiler callout cost?

£90–£180 just for the callout outside normal hours, plus parts and labour for any fix. Same-day weekday callouts are typically £30–£50 more than booked appointments. Some service plans include emergency cover.

How do I top up boiler pressure myself?

Find the filling loop (a flexible braided hose under the boiler, with two valves). Turn both valves slowly to fill the system. Watch the pressure gauge until it reads 1.0–1.5 bar. Close both valves. Reset the boiler if it shows a low-pressure fault. Check the manual for your specific model — some boilers have built-in filling.

Why does my boiler keep losing pressure?

Three likely causes: tiny leaks somewhere in the heating system (often radiator valves), a failed expansion vessel inside the boiler, or a failing pressure relief valve discharging to outside. The first is a plumbing job; the latter two are boiler-engineer territory.

Is it worth repairing a 15-year-old boiler?

Borderline. Modern A-rated boilers are 10–15% more efficient, recovering some of the replacement cost over their lifetime. If the repair is over £400 and the boiler is 12+ years old, replacement usually wins on total-cost-of-ownership.

Can I do anything before the engineer arrives?

Check pressure gauge (top up if low), look for visible water leaks, check for frozen condensate pipe in cold weather, note the fault code if displayed, and time how long the boiler runs before cutting out. All of this saves diagnostic time and helps the engineer arrive with the right parts.

Does the Boiler Upgrade Scheme apply to repairs?

No — the £7,500 BUS grant is only for replacing a fossil-fuel boiler with a heat pump. For gas-boiler repairs or like-for-like replacements, no government grants apply (with rare local-authority exceptions).

Want a local pro to handle this? A Gas Safe registered engineer with experience on your boiler brand will diagnose and fix most faults in a single visit. Don't try to repair gas appliances yourself — illegal, dangerous, and not covered by insurance.

This guide was written with AI assistance and is intended for general information only. Prices are estimates based on UK averages and may vary by region. Always get at least three quotes and consult a qualified professional before starting any work.

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